We offer flat fees for each section of the world and the studio pick up option is available at check out. All products ship from Mexico City.

Flat rates per country:

Mexico: $15 USD 

US: $18 USD

Canada: $25 USD

Central & South America: $25 USD

UK & Europe: $28 USD

Asia & Oceania: $38 USD 

Rest of the world: $45 USD 

Krystal Paniagua is not liable for import/custom duties on international orders.

Yes we ship worldwide via FedEx.

Flat rates per country:

Mexico: $5 USD 

US: $18 USD

UK & Europe: $28 USD

Asia: $38 USD 

Rest of the world: $45 USD 

Shipping transit times vary per country.

Americas: 1-5 days

UK & Europe: 3-7 days

Asia & Oceania: 3-10 days

Rest of the world: 3-10 days

Orders placed after 3 pm CST, Monday-Friday will be processed the next business day. Orders placed on weekends & holidays will be processed on the next available business day.

Our ready made garments can take up to 1-3 business days to ship.

Our studio is currently located in Mexico City. Our address is Tabasco 177 Roma Norte, Cuauhtémoc, 06700 Ciudad de México, CDMX

Our pieces are handmade in-house by our team in Mexico City. Each garment is carefully knitted with love. Please be kind to the pieces and note that due to the nature of our handmade process, slight irregularities are characteristics of the product.

All our knitted garments our manually knitted and handmade. Production can take 1-3 weeks to produce depending on order volume.

The majority of our garments are made-to-order to avoid any unnecessary stock and promote a sustainable production process. However, we do offer ready made pieces such as our bikinis, One-Off, and jersey pieces.

A collection of garments reconstructed out of unused fabrics from past collections. One-Off is an ongoing sustainability initiative where we will continuously collect our unused textiles from our production processes and transform them into experimental one of a kind pieces.

Yes. For custom orders or special enquiries please contact us at kp@krystalpaniagua.com

We do not offer returns or exchanges. 

For enquiries about our products please contact us at kp@krystalpaniagua.com

You can send us an email 1-2 hours after purchasing to make any changes to your order. Please send an email to kp@krystalpaniagua.com to make changes.

You can cancel any order within 1-2 hours after purchase. Please send an email to kp@krystalpaniagua.com to cancel your order.

We encourage dry cleaning our garments as they are knitted and delicate. Alternatively, the garments can be hand or machine washed as long as the setting is in delicates and with cold water. Please do not machine dry as it will damage the fibers and will shrink the garments. 

Please air dry. Do not cut any loose threads. Steam only.